London Dry Cleaners

 

 
 
 
hotels   office buildings   serviced apartments  
corporations

What differentiates us from other dry cleaners is that we prioritise our customers and clients over everything else. It is, therefore, that we have a dedicated Customer Service team to ensure that you get the best possible service. We will do our utmost to service any reasonable request whether it be to turnaround a guest order within 2 hours (collection, processing and delivery) from first contact to create 20 pillows from 10 long ones on Christmas Eve. We are sure that you will be more than satisfied with our service as our REFERENCES testify. Once we saved someone's job by doing an overnight service as the employee had spilled drinks all over some guests even though that was not part of the service arrangements.

If you have any queries during normal office hours please do not hesitate to contact us at:

FACTORY
020-7394 1777

or you can always email your enquiry to: cs@london-drycleaners.com

Emergency and Out of Office Contact Numbers:

Olle Hallfors
07812-480 734

CUSTOMER COMPLAINTS

In case you are not satisfied with our service, please contact our Customer Service Team on:

020-7394 1777

We will do our utmost to resolve any complaints as expeditiously as possible. In the case that you believe that we have damaged a garment, we will come to a conclusion within 7 working days. 99.99% of the time, we come to an agreement with our customers without having to resolve to going through our insurance company as this is a much quicker way of resolving an issue and thereby providing a better customer service. In the case where a customer wishes to process the complaint via the insurance, we are fully insured with the specialist insurer LFC Shields.

 
© London Dry Cleaners Limited 2011